Provincial Court of BC: Notice to the Profession and Public: Guide to Remote Proceedings

  • July 13, 2020

Effective Date: 13 July 2020
NP 21



In light of the extraordinary circumstances during the current public health emergency, and as described in NP 19 COVID-19: Resumption of Court Operations, some court proceedings will be held remotely by audioconference or videoconference until further notice, unless otherwise ordered by a judge. Although the court proceeding is taking place remotely and judges, parties, lawyers, and court staff may attend by audioconference or videoconference, it remains a formal setting.

This Notice provides information for anyone who will appear before the Provincial Court for a remote proceeding beginning May 7, 2020 until further notice. In this Notice, the term “remote proceeding” means a hearing or case conference conducted by audioconference (including telephone or Microsoft Teams) or videoconference (including Microsoft Teams).

A step-by-step guide to appearing in a Microsoft Teams audioconference or videoconference proceeding is attached as Appendix “A”. It contains detailed information about connecting to and managing a Microsoft Teams audioconference or videoconference. Review the guide carefully before your matter proceeds.


Remote Proceeding Etiquette

In some ways, the behaviour expected of people appearing remotely is the same as if they were actually in a courtroom. However, conducting a proceeding fairly and effectively by audioconference or videoconference requires some modification to etiquette and behaviour. The following list is not exhaustive, but provides some guidelines for the best practices to follow during a remote conference or hearing:

  1. For audioconference and videoconference proceedings
    1. No recording: You are not permitted to audio- or video-record any portion of a remote proceeding. The BC Courts’ Policy on the Use of Electronic Devices sets out penalties for recording, including prosecution. If you need a transcript of a hearing, it is possible to order one from the transcription service from the court registry.
    2. Confidentiality: The conversation between the parties, their counsel (if represented), and the judge in a case conference or pre-trial conference is private and confidential. Only parties and/or their counsel should appear at the conference and noone else should be present, unless otherwise permitted by the conference judge. Do not forward or share the meeting link or dial up information to any unauthorized individuals.
    3. Location: The Court understands that you do not have the advantage of appearing in a controlled courtroom environment. You may be participating from a small, shared living space. Please make reasonable efforts to find a quiet, private space with a neutral background for your court appearance.
    4. Mute microphone: To minimize background noise, mute your microphone when you are not speaking. If you are using a computer, close applications on your computer, such as Twitter, Facebook, and email, that are not needed so you are not interrupted during the proceeding. Also, put your cell phone to silent mode.
    5. Introductions: When you first join the remote proceeding, identify yourself (and who you represent, if applicable).
    6. Speak clearly and slowly: Remember to unmute before speaking. Speak clearly and slowly enough for everyone to follow what you are saying. Pause frequently to allow the judge to ask questions and avoid speaking over the judge or other participants. This is particularly important when there is an interpreter. Mute the microphone again when done speaking. Follow the judge’s directions about when to speak or ask questions.
    7. Objecting, responding or commenting: If you find it necessary to object to, respond to, or comment on something that an opposing party has said and it cannot wait:
      • if on video, raise your hand to signal to the judge that you wish to speak; and
      • if on audio, respectfully interrupt the conversation when appropriate to let the judge know that you have something to say.
    8. Forms of address: A Provincial Court Judge is called “Your Honour”. The other party and/or their lawyer is addressed as Ms. or Mr. with their last name.
    9. Time limits: Time limits may have been set in advance, or the judge may set them during the conference or hearing. You must follow them to make sure everyone has a fair chance to be heard.
    10. Materials: Collect and organize the documents you will need in advance, and make sure you have them with you for the hearing or conference.
    11. Use pen and paper: Take notes with a pen and paper. The sound of typing can be distracting, and make it hard to hear others. Avoid shuffling papers as that also can be distracting.
    12. No food or drink: As in a courtroom, do not eat or drink anything but water during the proceeding.
  2. For audioconference proceedings
    1. ​Answering the call from the Court: Telephone hearings are recorded by the Court. When you answer the court clerk’s call, introduce yourself by saying your first and last name. The court clerk will note the names of all the parties and lawyers attending the hearing on the court record.
    2. Say your name whenever you start speaking. At an audioconference proceeding, it can be hard to know which person is talking.
    3. Audio connection: If using a telephone, a land line works better than a cell phone. In either case, do not use the speaker phone function. Instead, use a hand-held phone or use a set of headphones with a built-in mic and mute feature. If possible, avoid the use of VOIP (Voice Over Internet Protocol).
  3. For videoconference proceedings
    1. ​Dress appropriately: Judges will be dressed as they would for any settlement or family case conference to reflect the professionalism of the Court. Dress as if you are attending an in-person proceeding in a courtroom. Click on the link for more information on how to dress for court.
    2. Arrive early: You should be prepared to join the videoconference proceeding at least 15 minutes before the start of the proceeding, to allow time to address any technical issues. Before the videoconference proceeding starts, you will enter a virtual waiting room and remain there until the proceeding begins.
    3. Use your name when prompted for a screen name: When you join the videoconference proceeding, you will be asked to enter your name. The name that you enter will be displayed for all participants to see. Type your first and last name.
    4. Sitting and Standing: You do not need to stand when the videoconference proceeding starts or ends, and you can remain seated when addressing the judge.
    5. Bowing: You do not need to bow at any time during the videoconference proceeding.
    6. Focus on your camera: Direct eye contact is important. When speaking, look into the camera rather than at the person(s) that you are speaking to.
    7. Technical difficulties: If the image and sound quality is interrupted, ask whether other participants can still hear you. If so, continue speaking as the image will reappear once bandwidth returns to normal. If problems continue, it may be necessary for some of the participants to turn off their video. If the session ends unexpectedly, please try re-connecting. If the Microsoft Teams platform is not working, the presiding judge will advise the applicable JCM who will then contact the parties and provide Telus teleconference dial-in details so all parties may continue the proceeding by dialing in from any telephone.

History of Notice to the Profession and Public

Melissa Gillespie
Chief Judge
Provincial Court of British Columbia

Download the Full NP 21 with Appendices