On February 22, CBABC delivered a letter to the Circle of Chairs of British Columbia Administrative Tribunals, to recommend BC administrative tribunals increase their efforts to collect user-centered data and use that data to support innovation and improve access to justice across B.C.
CBABC is of the view that increased collection and use of user-centered data would help tribunal administration:
- identify previously unknown problems, inefficiencies and barriers that inhibit access or complicate the tribunal process
- recognise and implement solutions to any identified issues
- build and enhance public trust and confidence in tribunals
We welcome the opportunity to support BC administrative tribunals in developing and implementing approaches to user-centered data collection.
Questions? Email us at email@example.com